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The U.S. Army announced it has fully implemented all 18 elements of the Tenant Bill of Rights at 36 out of 44 Army installations, including JBLM in Washington State. JBLM has 5,159 privatized homes on-base for military families. Currently, JBLM housing is in the midst of a six-year, $100 million project to renovate and modernize almost a thousand homes (2020-2026). 

The Army expects to add an additional installation to the list by the end of the week. The remaining installations have implemented at least 15 of the rights, with the last three elements (universal lease, dispute resolution and rent segregation) expected to be implemented by the end of July 2021.

In the 2020 National Defense Authorization Act, Congress required the Secretary of Defense, in concert with the secretaries of the military departments, to create a Tenant Bill of Rights and ensure its implementation by the private housing companies that own and manage homes on military installations.

“The Army obtained agreement on implementing all of the Tenant Bill of Rights at 82% of our installations so far, and will continue to work toward implementing the remaining tenant rights at the other installations,” said J.E. ‘Jack’ Surash, acting Assistant Secretary of the Army for Installations, Energy and Environment. “People are our No. 1 priority, and enacting these rights will improve the quality of life of our Soldiers and their families.”

In addition to the tenant rights, a plain language brief is given to every new tenant at lease signing, and again at the 30-day mark, by their Army housing offices to clearly explain the tenants’ rights. This program is in place at all installations.

“Our Soldiers and families deserve safe, high-quality housing,” said Surash. “We will continue to encourage our residents to provide feedback through online tenant satisfaction surveys and town hall meetings, and to report housing issues through the Army Housing Online User Services app, our 24/7 telephone hotline and through their local housing offices.” For more information, please contact Ms. Ellen Lovett, Army Public Affairs, at ellen.c.lovett.civ@mail.mil.

If you live on base and you’re ready to move off, give our team a call at (888) 301-3465. We have Military Mortgage Specialists ready and standing by to help you take advantage of your VA Loan entitlement. Our dedicated loan officers can help you obtain your COE, and walk you through the process from A- Z. They’ll answer absolutely any questions you have. Click here to see if you qualify.

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